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In this blog we will examine how to conduct a Budtender interview. Budtenders are essential to the success of all marijuana dispensaries. If you find the right person to fit this position, it will help make sure the customer has a better experience when shopping for weed. This person does not only have to know a lot about the different strains, but also must posses customer service skills.
If you want to make sure that the right person comes on board, here are some helpful tips on what to ask in an interview and what to look for in a potential candidate.
The Passion for the Cannabis Industry
In a budtender interview, you should inquire what the marijuana industry means to them. Is it a way of life or is it just out of curiosity or just a love for the industry? Consumers want someone that has a passion for weed and curiosity about the marijuana plant.
To separate the best from the mediocre will require getting a quality person. The candidate must not just be looking to land a job, but should be passionate about the industry. A candidate that has a personal relationship with the plant will connect better with the customers. Their passion should be meaningful, real and inspiring.
More Than Retail
During the budtender interview, you should get a sense of whether this is someone who just wants to be in retail where they pull products from the shelves and take cash in exchange or someone who is curious enough to want to learn about all the products so they can explain to the customer with confidence.
You should have a trusted source of information for the customer and the budtender interview should reveal whether the person will act like a human or robot. In the purchasing process, the budtender should be able to walk the purchaser through the experience; from beginning to end while providing as much information as possible.
Bring Cannabis Knowledge
The budtender interview should indicate whether or not the person has the knowledge necessary to get the job done. The person looking to be hired for that position should know about various kinds of strains and other complex details that can be explained in layman's terms to the customer.
This is true for marijuana laws, dosage and other relevant topics. If the interviewee has years of training, that would be a plus. This person must be continuously learning and trying to gain insight into the industry.
The cannabis interviewer should ask the applicant where they buy weed and why they shop there. If the person does not consume weed, then this question might not be necessary.
However, you could ask whether they know any of the local marijuana dispensaries and why they would shop there. This is where you are fishing for good ideas and to see if the person is innovative enough to land the job. You want someone who is creative.
One of your questions during a budtender interview is to find out what the applicant thinks about your dispensary. In so doing, you will learn whether they had visited the place or not or paid attention while they were visiting. Or, it would also tell if they did previous research before the budtender interview. That would also tell, if they were prepared enough or not.
If you are looking to get your foot in the door in the cannabis industry a budtender position is a great first position. Earn your online budtender certification at the leading cannabis school, Cannabis Training University.